NEWS PROVIDED BY CONCIERGE KEY Health Feb 15, 2018, 11:00 ET NEWPORT BEACH, Calif., Feb. 15, 2018 /PRNewswire/ — CONCIERGE KEY Health™— the world’s first mobile app for on-demand access to elite doctors, including specialists and care facilities—today announced the commercial launch of the innovative subscription service in Orange County, Calif., Phoenix and New York City with additional cities to follow throughout 2018….
How Hoteliers Can Free Up Concierge and Front Desk Staff by Enabling Travelers
Posted by Amie Darboe on Jan 30, 2018 1:27:30 PM – here was a time in the lodging industry where the concierge was king and queen to hotel guests. During those days when options in the Yellow Pages and other directories were overwhelming, guests would turn to a hotel’s concierge to help answer even their…
Is This Hotel an Airbnb Killer?
NEW YORK CITY—Stroll into Public, a full-service, 367-room hotel that opened this summer on Manhattan’s Lower East Side, and it quickly becomes apparent that certain features are nowhere to be found. Sure, there’s a coffee shop and market on the ground floor, complete with fresh fruit, local gourmet hot dogs and poke bowls. But in…
The Modern Concierge Is Too Skilled to Be Made Redundant by Technology
Colin Nagy, Skift – Dec 19, 2017 It would be easy to dismiss a concierge as a relic of another time. But concierges are the secret weapon of the educated traveler, and when the job is done well, it is vital. — Colin Nagy Automation and advances in artificial intelligence will eliminate many jobs; those…
Five ways to get the most out of your hotel concierge
TIM JOHNSON SPECIAL TO THE GLOBE AND MAIL PUBLISHED DECEMBER 12, 2017 Don’t be shy They are there to help you, so don’t think you’re bothering them. “A great concierge is actually a magician,” says Clarence McLeod, general manager of Azuridge Estate Hotel in Alberta’s Rocky Mountain foothills and a former corporate director of…
Alexa’s hospitality skill: Hotel concierge
By Jamie Biesiada / December 11, 2017 in TRAVEL WEEKLY Are you looking for nightlife someplace you’re visiting for the first time? Need a restaurant recommendation? Maybe you’d just like some relaxing music. If so, your next visit to a hotel could involve a conversation with a machine rather than a call to the front…
The Modern Concierge Needs to Feel Comfortable Using Technology
Concierge July 29, 2017 0% read 2 min read Thanks to technology, today’s concierge has never been a greater source of information and assistance for guests. This is a guest post from James Daniels. Technology is something that seems to be affecting and touching just about every industry out there. In most cases, this is…
XV Beacon Hotel has selected ALICE for internal communication, concierge operations, and guest engagement
By: Vicky Karantzavelou The iconic Boston hotel XV Beacon has selected ALICE to enhance their internal communication, concierge operations, and guest engagement. The award-winning property (Travel + Leisure’s #2 Best Hotel in the U.S, and #1 Best Hotel in Boston and #1 in the state of Massachusetts, as voted by the readers of Conde Nast Traveler),…
Related and Hello Alfred team up to bring hotel-like services to NYC rentals
By Ameena Walker As developers fight for the attention of prospective buyers and renters in NYC, the over-the-top amenities offered at new buildings—private jet service, dog spas, jam rooms, you get the idea—keep getting more, well, over-the-top. But for its rental properties, Related has decided to take a slightly different approach; the firm recently announced…
Are Hotel Concierges Endangered by Apps? Don’t Bet on It
By Jane L. Levere – New York Times Dec. 4, 2017 In an age when so many travel tasks can be done with an app, is the hotel concierge — that font of local wisdom with the connections to land a hot last-minute reservation — about to be superseded? Not according to Joanna Husk, who…
Hotels are employing fewer concierges
IF BUSINESS travellers need to reserve a table at a restaurant, they may use OpenTable, a website. If they wish to find a nearby museum, a Google search will probably be their first port of call. And if they want transport into town, they can easily hail an Uber. Given that so many services are…
How to Have a Romantic Vacation
Amid the stresses of daily life, it’s easy to lose some of the magic in a romantic relationship, said Claudia Palma, the director of romance at Las Ventanas al Paraiso, a Rosewood Resort in Los Cabos, Mexico. A relaxing vacation, she said, is the ideal opportunity for couples to reconnect and remember why they first…
